Takbet app Privacy Policy — How safe is your data with us?
Takbet app places the highest priority on protecting the personal data of users in Bangladesh. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.
What does this policy cover?
This Privacy Policy applies to all takbet app users based in Bangladesh. A table of contents is provided below — you can jump directly to any section.
- Types and Sources of Data Collected
- Purpose of Data Use
- Cookies & Tracking Technologies
- Data Retention & Security Measures
- Data Sharing with Third Parties
- User Rights & Contact
Last Updated: January 2026
What data do we collect?
When you create an account on takbet app, we collect your name, date of birth, mobile number, email address, and national ID or passport details. This information is required to verify your identity and keep your account secure. It is essential as part of the KYC process for age verification and fraud prevention. Collecting this data is also a legal requirement for us to comply with applicable regulations in Bangladesh.
For financial transactions, we collect your bKash, Nagad, Rocket, or bank account details. This payment information is stored using full encryption and is used solely to process transactions. Your payment details are never shared with any third party unless it is strictly necessary to complete a transaction. All transaction records in BDT are stored securely and can be accessed by you at any time.
When you use our platform, certain technical information is collected automatically — including your IP address, browser type and version, operating system, device type, and screen resolution. We also collect usage data such as which pages you visited, how long you spent on them, which buttons you clicked, and the duration of your session. This information is used to improve the user experience and monitor platform performance. We never determine your location without your consent.
What do we do with the data we collect?
Takbet app uses your information to manage your account, process transactions, and provide customer support. If any suspicious activity is detected on your account, you will be notified immediately via email or SMS. We monitor your transaction patterns to prevent fraud and money laundering, and take necessary action if anything suspicious is identified. We also use your information to personalise your platform experience according to your preferences.
We may use your information to keep you informed about bonus offers, promotions, and new platform features — but only with your consent. You can opt out of marketing messages at any time without any impact on your account or services. We analyse your data to improve the overall quality of the platform, but this analysis is always carried out in aggregated and anonymised form. No profiling is done at the individual level.
To comply with legal obligations in Bangladesh, certain information may need to be disclosed to government authorities. This only happens upon a formal request from the relevant authority. If your information must be disclosed as part of a legal process, we will notify you in advance where possible. The scope of any disclosure is always kept to the minimum necessary.
Cookies & Tracking — How are you recognised?
The takbet app website and mobile app use cookies and similar tracking technologies. These cookies are stored in your browser and used to recognise you on subsequent visits. Session cookies are deleted when the browser is closed, while persistent cookies are stored for a defined period. Cookies are used to maintain your login session, so you do not have to re-enter your password each time.
We primarily use three types of cookies: essential cookies (required to run the platform), functional cookies (to remember your preferences), and analytical cookies (to understand usage patterns). We do not use third-party advertising cookies. You can block or delete cookies through your browser settings, though this may affect certain platform features. Disabling cookies entirely will make it difficult to maintain your login session.
On the mobile app, we may use device identifiers to ensure app functionality and enhance security. This information is never shared with third-party advertisers. Local storage may also be used on our platform, but only to save your preferences. You can contact our support team at any time to find out more about how cookies are used.
Where is your data stored and how secure is it?
Takbet app uses industry-standard SSL/TLS encryption to keep your data secure. Your password is never stored in plain text — we use bcrypt or an equivalent strong hashing algorithm. Data security is maintained at the server level through firewalls, intrusion detection systems, and regular security audits. Our data centres are monitored 24/7, and any unusual access is flagged immediately.
Your account data is retained for a set period, determined primarily by legal requirements and financial regulations. Financial transaction records are generally kept for up to five years after an account is closed. After that period, data is securely deleted or fully anonymised. It is our policy to promptly delete any data that is no longer needed.
In the event of a data breach, we will promptly notify the affected users and inform the relevant authorities. We aim to provide an initial update within 72 hours. We will take immediate technical steps to contain the damage and investigate the cause of the incident. To strengthen your account security, we strongly recommend using a strong password and enabling two-factor authentication (2FA).
Is your data shared with third parties?
Takbet app never sells your personal information or shares it with third parties for advertising purposes. However, limited data sharing with trusted partners is necessary to operate our services. For example, payment gateways (bKash, Nagad, Rocket) receive only the information needed to process transactions and can see nothing beyond that. These partners are bound by their own privacy policies and are not permitted to use your data beyond what has been authorised.
We work with a number of service providers that offer technical support for our platform, including cloud storage, email delivery, and SMS services. These providers only have access to the data strictly necessary for their specific function and are not permitted to use it for any other purpose. We sign a Data Processing Agreement (DPA) with each partner, clearly defining their responsibilities and limitations. Should any partner breach this agreement, we reserve the right to terminate that relationship immediately.
We do not disclose information to law enforcement agencies without a formal order from a Bangladeshi court or regulatory authority. If a legal order is received, only the minimum information required within the scope of that order will be provided. Our legal team oversees this process at every step. We always prioritise user privacy, even under legal pressure.
What rights do you have over your data?
Every takbet app user has full control over their personal information. You can log in to your account at any time to view and update your profile details. If any information is incorrect or incomplete, you can update it directly. Your name, mobile number, address, and communication preferences are all editable by you.
You have the right to request deletion of your account and associated data. However, we may be required to retain certain information for a specified period due to legal obligations — we will inform you clearly if this applies. Financial transaction records are generally kept for up to 5 years to meet regulatory requirements. Once a deletion request is submitted, it will be processed within 30 business days and you will receive a confirmation.
You can request an export of your data in a machine-readable format — this is known as the right to data portability. To opt out of marketing communications, you can do so easily through your account settings or by contacting support. If you wish to object to or restrict any data processing, please reach out to our support team. We commit to responding to all requests within 30 days.
Request a copy of all personal data we hold about you.
Request a correction for any inaccurate or outdated information.
Request account and data deletion.
Request a download of a copy of your data.
How will you be notified if this policy changes?
Takbet app may update this Privacy Policy from time to time. If there are significant changes, we will notify you in advance via in-app notification, email, or SMS. We aim to inform you at least 15 days before any changes take effect. Minor corrections such as spelling fixes or clarifications in wording may not warrant a separate notification.
After each policy update, the "Last Updated" date at the top of the page will change. Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms. If you do not agree with the changes, you have every right to request that your account be closed. If you have any questions about a change, our support team is ready to help.
Previous versions of this policy are kept on record and available upon request. We believe transparency is the foundation of trust, so we aim to clearly explain the reason behind every change. If a change significantly affects how your data is processed, fresh consent will be obtained where required. takbet app is committed to always being honest and open with its users.
Have a question about privacy?
Our support team is always ready to help with any questions, requests, or concerns about your data privacy. You can write to us directly by email: support@takbetapp.bet
We typically respond within 24 hours. For urgent matters, you can also check our FAQ page for quick answers.